These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials for the ‘Win with ’ campaign. Entry instructions are deemed to form part of the Terms and Conditions and by participating, all entrants will be deemed to have accepted and be bound by the Terms and Conditions. Please retain a copy for your information.
Promoter: Freudenberg Household Products, 2 Chichester Street, Rochdale, England OL16 2AX. Administrator: TLC Worldwide UK Limited, 55 Baker Street, London, England W1U 8EW.
1. Duration of Promotion:
Purchase Period [UK only]: The period for purchase opens 00:01 AM on 27th April 2026 and ends at 23:59 PM on 30th September 2026. There may be qualifying products bearing promotional packaging still available in retailers after 30th September 2026. Any products purchased after this date will not be valid for entry to this promotion.
Promotional Period: Entries must be made between 00:01 AM on 27th April 2026 and 23:59 PM on 30th September 2026. All entries received after the closing date of the Promotional Period will not be accepted.
2. Eligibility:
This promotion is open to UK and Republic of Ireland residents aged 18 or over (unless stated otherwise in these terms relating to specific promotions), excluding employees and the immediate families of the Promoter, its subsidiaries, other group companies, its agents, or anyone else professionally connected with this promotion.
Current valid email address required. Internet access required.
UK Participants must retain receipt/proof of purchase showing date of qualifying product purchase during the Promotional Period and that date must be prior to date of entry.
Participants entering the Dunelm prize exclusive promotion (as outlined below) must be based in the UK and retain their receipt, clearly showing the place and date of purchase during the Promotional Period to qualify.
In entering the competition, all entrants confirm that they are eligible to do so and eligible to claim any prize they may win. The Promoter may require any entrant to provide proof that they are eligible to enter the competition.
3. Qualifying VILEDA products:
The Promoter has estimated demand for qualifying products during this promotion. However, it is possible that demand is inconsistent, and stocks of certain products may be depleted prior to the end of the Purchase Period. All products are subject to availability.
4. Qualifying product purchase necessary, except Republic of Ireland residents where no purchase is necessary.
5. How to participate:
a. For UK (Great Britain & Northern Ireland) residents - Instore purchases where qualifying product contains a promotional code: For instore purchases where the entrant has a unique promotional code on the qualifying product wrap/tag/sticker, the entrant must enter the below information at winwithvileda.vileda.co.uk before 23:59 PM on 31st October 2026:
Entrants will be instantly notified via an on-screen message advising which prize they’ve won or that they have been unsuccessful on this occasion and will receive a Days Out in Nature pass reward. Entrants must follow the steps to trigger the confirmation email which will be immediately sent to the email address provided on entry with further information about their prize or reward and how to redeem it or how and when it will be delivered.
Each promotional code is unique and can only be used once. Any attempts to enter the same code more than once, use codes from non-promotional packs, or the use of any codes not intended for use in this promotion, may result in disqualification and all such entries will be declared void. Prize is subject to verification.
b. For UK (Great Britain & Northern Ireland) residents – Online or instore purchases where qualifying product does not contain a promotional code: For online and instore purchases where entrant does not have a unique promotional code on the qualifying product wrap/sticker/tag, the entrant must enter the below information at winwithvileda.vileda.co.uk before 23:59 31st October 2026:
Once submitted, the uploaded receipt will be reviewed and if validated, the entrant will be sent a link via the email address provided on entry. In the instance that a customer’s receipt cannot be read by the technology, the receipt will be reviewed manually by the Administrator. An email will be sent to the customer within a maximum of 3 working days of entry with the link to their prize or reward.
Via this link, entrants will be instantly notified via an on-screen message advising which prize they’ve won or reward they have received and next steps. Entrants will be sent a confirmation email immediately to the email address provided on entry, with further information about their prize or reward and how to redeem it or how and when it will be delivered.
Each purchase receipt/proof of purchase can only be used once. Each link is unique and can only be used once. Prize subject to verification.
c. For Republic of Ireland (ROI) residents - no purchase necessary (NPN) route:
Entrants must complete the no purchase necessary form on the promotional website at winwithvileda.vileda.co.uk during the Purchase Period by providing their full name, current valid email address and EIR code.
Entrants will be instantly notified via an on-screen message advising which prize they’ve won or reward they have received and next steps. Entrants will be sent a confirmation email immediately to the email address provided on entry, with further information about their prize or reward and how to redeem it or how and when it will be delivered.
All entries must be submitted before 23:59 PM on 31st October 2026.
6. Entry Restrictions:
A maximum of 5 entries per person will be allowed. For the avoidance of doubt, this will be monitored via the email address used upon entry. Additional entries that exceed this limit will be disqualified and any allocated prize or reward will not be fulfilled. Maximum 1 prize type (each prize type is listed under each prize heading at Clause 7 below) per person and a maximum 5 prizes in total per person. This will be monitored via the email address used upon entry.
7. Prizes & Reward:
Prizes
The prize-pool consists of the following 5,750 prizes (please see clauses 8 and 9 for further details on prize allocation), all of which are available to be won. No cash alternatives are available.
Reward
If a promotional code entry is not allocated to a winning moment (meaning that the entry at winwithvileda.vileda.co.uk has been recorded by the promotion-servers as having been received when there are no “winning moments” available to be won), that entry shall be allocated the following reward:
8. The 5,750 prizes will be randomly distributed between 27th April 2026 to 31st October 2026 (inclusive) via a winning moments mechanic by a secure, computer programme. The ‘moments’ are an exact time, randomly chosen by a computer – if you’re the first person to enter a promotional code at prizesandrewards.vileda.co.uk on or after one winning moment, you will be awarded the prize allocated to that winning moment. The winning moments for each day (and the prize-types allocated to those winning moments) are allocated across the hours in that day at random subject to due weighting to take account of anticipated rates of gameplay at different times of the day. There is a total of 5,750 winning moments available. If no entry is received at a particular winning moment, the prize from that winning moment will be rolled over into the next winning moment and be available to be won then. No guarantee all prizes will be won. All winning-moments and prize-type allocations to winning moments, have taken place in advance of the commencement of this promotion and are carried out under the Promoter’s audited procedures.
9. For any unclaimed prizes or prizes where the award was declared invalid for any reason, a wrap up prize draw for all non-winning entrants to the promotion will take place within 14 days of the close of the promotional period. The winners of the draw will be selected via a randomised computer process. Winners will be contacted by the email address provided on entry to this promotion within 7 days of the draw date. Entrants are encouraged to monitor their email account during this time in case they are a winner. Prizes will be fulfilled as per the information provided in clause 7 above Forest Holidays winners who will have 14 days from initial contact to confirm acceptance of their prize by replying to the winner notification email. If a winner does not respond within 14 days of the date of the winner notification email being sent, rejects the prize or is ineligible, a substitute winner will be selected using the same methodology as above (and this process will repeat twice after which all unclaimed prizes will be null and void);
10. It is the responsibility of the entrant to provide correct, up-to-date details when entering the promotion and on acceptance of their prize or reward (as applicable). The Promoter cannot be held responsible for winners failing to supply accurate information which affects prize or reward acceptance or delivery of their prize or reward.
11. For a cash prize, it is the winner’s responsibility to make the necessary arrangements to facilitate payment into a suitable licensed bank account in ROI. The winner agrees that payment of the prize by bank transfer shall be at the winner’s risk and that if the transfer is not received in the winner’s nominated account (submitted via the secure process) due to bank error or any other reason that is not directly due to the Promoter then the Promoter shall not be liable.
12. Neither the Promoter, nor its agents or distributors can accept liability for lost, stolen or damaged prizes or rewards. Lost or stolen prizes/rewards will not be replaced.
13. The Promoter and the Administrator accept no responsibility for any entries that are incomplete, misdirected, illegible, corrupted, lost, damaged, delayed or fail to reach the Administrator and any such entries will not be accepted. Proof of sending will not be accepted as proof of delivery.
14. Each unique promotional code / receipt / NPN code is valid for one (1) entry only. Once you have submitted your entry, that unique code / receipt / NPN code will no longer be valid for further retries. Any attempts to enter the same code / receipt more than once, use codes from non-promotional packs, or the use of any codes not intended for use in this promotion, may result in disqualification and all such entries will be declared void.
15. The Promoter and the Administrator reserve the right to require entrants to provide verification of their date of birth, identity and eligibility including original documents (passport, driving licence or equivalent form of identification that clearly states the winner’s date of birth) and requesting proof of purchase which they must provide within 10 days from request. The Promoter reserves the right to refuse to award the prize/reward or withdraw the prize/reward entitlement and/or refuse further participation in the promotion and disqualify the entrant where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, the spirit of the promotion, any instructions forming part of this promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating or entered using fraudulent means.
16. All entries must be made by the entrant themselves. Entries (bulk or otherwise) made from trade, consumer groups, syndicates or third parties will not be accepted. Entries made by macros or other automated means (including systems which can be programmed to enter) and entries which do not satisfy the requirements of these Terms and Conditions in full will be disqualified and will not be counted. If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase the number of entries into the promotion, those entries will be disqualified and any prizes or rewards claimed will be void. The Promoter and Administrator reserves the right to investigate and undertake all such action, as is reasonable, to protect itself against fraudulent or invalid entries. In addition, the Promoter and the Administrator reserves the right to reject those entries which it considers, in its absolute discretion, are fraudulent or invalid.
17. The prizes and rewards are non-transferable, cannot be resold, auctioned, or exchanged and cannot be redeemed in whole or part for cash. In the event of circumstances outside of the Promoter’s control, the Promoter reserves the right to provide (in whole or in part) an alternative similar prize or reward (as applicable) of equal or greater value.
18. Winners may be requested to participate, without payment, in reasonable publicity arising from the promotion. By taking part in this promotion, you give your consent to be contacted by to request participation in publicity for promotional purposes.
19. Any additional costs which may be incurred in this promotion in the context of participation, such as internet costs and other additional services that go beyond those described services for the applicable prize or reward (for example, personal expenses whilst on holiday) are not included in the prize or reward and must be paid by entrants separately.
20. Your entry will be deemed invalid if (including but not limited to):
21. Insofar as permitted by law, the Promoter, the Administrator, their agents and distributors will not in any circumstances be responsible or liable to compensate or accept any liability for personal loss, damage or injury suffered by any entrant entering the promotion or as a result of accepting or participating in any prize and/or reward. Your statutory rights are unaffected. Nothing shall limit or exclude the Promoter’s liability for death or personal injury its negligence.
22. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage, but will always endeavour to minimise the effect to participants to avoid undue disappointment. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions, the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
23. The Promoter has no control over internet or communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. The Promoter will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent a participant’s entry to the promotion.
24. This promotion is administered by TLC Marketing Worldwide UK Limited. You can contact TLC here.
25. Any persons taking advantage of this Promotion do so on complete acceptance of these Terms and Conditions.
26. The Promoter’s decision is final all promotional matters and no correspondence will be entered into.
27. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
28. The Administrator is responsible for fulfilling the prizes and rewards. Any personal data captured in the fulfilment of the promotion will only be used for validation of entries, winner notification and for administering the Promotion, unless you have expressly consented for it to be used for any other purposes (for example, in subscribing to the Promoter’s or the Administrator’s marketing newsletters). Your personal details will be kept confidential and held in accordance with current data protection legislation. To find out more about how the Administrator uses and protects your personal data, as well as your privacy rights visit https://www.tlcworldwide.com/privacy-policy/. To understand how the Promoter uses and protects your personal data, please see the Promoter’s privacy policy at https://www.vileda.co.uk/data-privacy. You can request access to your personal data, or have any inaccuracies rectified, or exercise any other of your rights under data protection legislation by sending an email to either for the Promoter or for the Administrator. Data will be stored for three months after the close of the promotion before deletion Forest Holiday winners whose data will be deleted on completion of their trip. By participating in the promotion, you agree to the use of your personal data as described in these Terms and Conditions.
29. Please note selected partners of the Promoter (depending upon the nature of the prize or reward and whether in addition to or in place of an entrant providing personal data to the Promoter) may require entrants to provide personal-data to those partners in connection with claiming/redeeming prizes/rewards and (for prizes and rewards which are vouchers) any products or services of partners which are to be redeemed using those vouchers, so entrants should satisfy themselves with the privacy policies of such partners, as the Promoter cannot accept any responsibility for them.
30. The surnames and counties of residence of Forest Holiday prize winners will be made available to anyone who requests it by emailing [lets.talk@tlcworldwide.com] within 3 months of the end of the Promotional Period. The Promoter reserves the right to refuse such requests. Entrants may request their and county is not published in the event they win by emailing lets.talk@tlcworldwide.com before the end of the Promotional Period. However, the Promoter shall provide the surname and county of the winners to competent authorities upon request from such competent authorities (including the Advertising Standards Authority).
31. These Terms and Conditions shall be governed by the laws of England and Wales for the benefit of FHCS, who are running the promotion in UK and ROI.